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How To Check SIM Registration Details On MTN


In this article, we will be covering how to check SIM registration details on MTN after successfully linking it to the Ghana Card.

The Ministry of Communication and Digitalization (MoCD) in a few months back revealed the decision of the Ministry to allow telecommunication networks in the country to re-register all Mobile SIM Cards.

This registration officially began on October 1, 2021, after being postponed from June 2021.

According to the Ministry, the exercise was in accordance with the Subscriber Identity Module Registration Regulations, 2011, LI 2006 and will curb SIM Boxing and other criminal activities perpetrated by fraudsters using fake SIM cards and facilitate E-education, among others.

As a Ghanaian, you can register 10 SIM cards across all networks, but you can only do so with a Ghana card.

The SIM registration exercise, which was expected to last for six months, was extended to July 31, 2022. If you have still not linked your Ghana card to your SIM Card, you still have up to the deadline to do that.

According to the Ministry of Communications and Digitalization, unregistered after the deadline will be deactivated. It has become necessary for all Ghanaians to link their Ghana Card to their SIM Cards.

In one of our previous posts, we have explained how you can successfully register and link your Ghana Card to your SIM Card. You may check it if you are finding any difficulty doing that.

If you have successfully linked your MTN SIM Card and want to verify your registration details, kindly use the steps below;

How To Check SIM Registration Details On MTN

  • Dial *400# on your phone to initiate the verification process.
  • Or you can send a blank text message to 400.
  • The next screen prompt should contain details of your identity used to register the SIM.

Changing/Correcting Your MTN SIM Registration Details 

After using the steps above and realizing there’s an error in your details, you are encouraged to use any guide below.

Visit the nearest office of your service provider.

Telecommunication networks have business solution centres across the country. You are encouraged to visit any of these offices with your Ghana Card and the SIM Starter Pack if it’s still there to verify and correct the details.

Calling the customer care centre 

Instead of visiting the office, you can call the customer care number (100) or contact the head office number indicated below. The customer service personnel will assist you over the phone. Always make sure you have all the required documents before you call.

The telecommunication networks are also active on the various social media platforms; you can use their respective social media handles indicated below to reach out to them.

MTN Ghana Head office address:

Scancom Limited, Plot OER 6, Independence Avenue, West Ridge, Accra.

Phone Number: +233244300000MTN

customer care line0555300000

Toll-Free Number 100

Email: customercare.gh@mtn.com


Checking the registration details of your MTN SIM should be easier if you follow our guide above.

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